These terms apply to your use of poolequipmentaustralia.com.au (the "Site"), including the heat pump calculator and quote request form. By using the Site you agree to them.
1. Your consumer rights
Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law or any other law that cannot lawfully be excluded.
2. What we do
Pool Equipment Australia supplies and installs pool heat pumps (EvoHeat, Madimack and Pentair) across Brisbane, the Sunshine Coast and the Gold Coast, plumbing included. Electrical work is done by a licensed electrician; where a unit needs one, we return free of charge to commission it once it has power. Supply-only is also available.
3. Quote requests are not orders
3.1 Submitting the quote form is a request for a quote. It does not create a contract, and we are not obliged to supply.
3.2 A contract is formed only when you accept our written quote and pay the deposit. Our Terms and Conditions of Sale then apply.
3.3 Prices shown on the Site (if any) are a guide only. The price in your written quote prevails.
4. The heat pump calculator
4.1 The calculator gives an indicative estimate of heat pump size and heat-up time. It uses the information you enter and the manufacturers' published output and COP figures.
4.2 The calculator cannot account for every factor affecting your pool (for example wind, shade, cover use, plumbing or local weather). Its results are not a recommendation for your pool. We confirm a recommendation in your written quote, after reviewing your details.
5. Product information and images
5.1 We take care to keep product descriptions, specifications and images accurate and current, based on manufacturer information. Manufacturers may change specifications without notice. Ask us to confirm any detail that matters to you before you order.
5.2 Brand names, specifications and product images belong to their manufacturers.
6. Intellectual property
The Site's content, design, logo and calculator are owned by or licensed to Pool Equipment Australia. You may view and print pages for your personal use. Do not copy, reproduce or commercially use them without our written permission.
7. Acceptable use
You must not misuse the Site, including by submitting false information or other people's details without their permission, sending spam, attempting to gain unauthorised access, or interfering with the Site's operation (including by automated scraping or overloading the quote form).
8. Links
The Site may link to other websites, such as manufacturer sites. We are not responsible for their content or privacy practices.
9. Availability
We aim to keep the Site available and secure, but we do not guarantee it will always be available or free of errors.
10. Liability
Subject to clause 1, and to the extent permitted by law, we are not liable for loss arising from your use of, or inability to use, the Site. This includes reliance on calculator estimates without a written quote from us.
11. Privacy
Our Privacy Policy explains how we handle the personal information you give us through the Site, including the quote form.
12. Changes
We may update these terms by publishing a new version on the Site. The version in force when you use the Site applies.
13. Governing law
These terms are governed by the law of Queensland.
14. Contact
Pool Equipment Australia · info@poolequipmentaustralia.com.au · 0459 981 703 · Brisbane, QLD